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Hawaii Pre-Travel Testing Overview

KBM Resorts has prepared the following information based on actual guest experiences arriving into Hawaii under the new Pre Travel Testing Program to ensure your arrival is smooth and hassle-free.

Book Your Itinerary
____ 1. Book your vacation rental with KBM resorts by phone (808)-568-3270 or online
____ 2. Book your airfare.
____ 3. Go to the Hawaii Safe Travels website and enter your personal, vacation rental, and flight information from steps one and two above.

Within 72 Hours Prior to Departure
____ 4. Perform a Covid test for each member in your party from a Hawaii-approved testing facility at
              *** The Covid test MUST be from the approved list at or it will not be accepted ***

When You Receive Your Test Results
___ 5. Return to Hawaii Safe Travels website and complete the pre-flight questionnaire, and upload the a PDF of each negative Covid test result.
___ 6. Soon after, you will receive an email with a bar code. You must bring this email with the bar code with you to the airport. You can either print the email or show it on your phone or tablet.

When you land
___ 7. Before deplaning the Hawaii National Guard will take your temperature to screen for fever conditions
___ 8. At the screening area, show your bar code, driver license, and proof of negative Covid test - have them ready in your hand or on your phone/tablet.
___ 9. You will receive a printed 'Pink Sheet' which is an important document you must carry with you at all times to confirm you are not required to quarantine.
___ 10. Head to baggage and your luggage will be waiting for you to pick up. Welcome to Maui!

Questions and Answers

Prior to Departure

Q: When do I take the Covid test?

A: 72 hours (three days) or less. We recommend taking the test on the third day prior to departure assuming a 24-72 hour response time:

Departure Day         Recommended Testing Day
Monday Prior Friday
Tuesday Prior Saturday
Wednesday Prior Sunday
Thursday Prior Monday
Friday Prior Tuesday
Saturday Prior Wednesday

Q: How long does it take to get test results?

A: Most facilities provide test results electronically in 24-48 hours of administration

Q: What if I don't receive my test results before my flight departs to Hawaii?

A: If you do not receive your test results prior to departure, you may still board your flight as scheduled. On arrival, you will be required to quarantine in your KBM Resorts vacation villa until your test results are available. When your results are available, follow the instructions provided to you at the airport for how to notify the Maui Health Department of your results to release your quarantine.

Q: Where do I schedule my Covid test?

A: Your test MUST be from a Hawaii-approved testing facility or your will NOT be granted entry. The current list of Hawaii-approved testing facilities is found at

Q: Is the test painful?

A: Most tests are a simple self-administered nasal swab of the tip of your nose - fast, easy, and painless.

Q: Do children have to be tested?

A: All guests five and older are required to provide negative test results.

Q: How much does the test cost?

A: Tests range from $0 - $175 depending on location and test provider. Consult your insurance carrier for coverage and testing locations.

Q: Can I provide a Covid Antibody test instead of a FDA-approved NAAT test processed by a CLIA certified lab?

A: No.

Q: Do I need a doctor's order to take the test?

A: No.

Q: Can I take the test after I arrive in Hawaii?

A: No.

Q: What happens if the test is positive? Can I reschedule?

A: Yes, if you or anyone staying with you in your KBM Resorts villa receives a positive Covid result you may apply your total balance to a future visit within 24 months of your original departure date subject to seasonal rates.

Upon Landing In Hawaii

Q: What is the process upon landing in Hawaii?

A: Upon arrival:

   - Guests will undergo a touchless temperature scan at their arrival gate.
   - Guests with temperatures of 100.4 and above will be taken to secondary screening and offered a COVID-19 PCR test with results available generally after 24-48 hours.
   - Guests will complete the State of Hawai'i Safe Travels travel and health form, found at
   - If the guest has a printout of their negative result but has not yet uploaded it on the Safe Travels digital system at, airport screeners will take a photo of the hard-copy negative test result

Q: Can I rent a car without proof of a negative Covid test?

A: No.

Q: Can I quarantine (if required) in the villa I have rented?

A: Most KBM Resort villas are approved for quarantine, contact your KBM Guest Ambassador at to confirm.

Q: Can I leave my quarantine villa while quarantined and use resort facilities?

A: No. If turned in by another guest or security, the penalty is a $5,000 fine, no warnings are given.

While On Island

Q: Does Hawaii practice social distancing protocols?

A: Yes

Q: Where do I have to wear a mask?

A: As a general rule, Hawaii requires a mask to be worn if you are within 6 feet of other guests that are not in your traveling party. Therefore, no mask is required provided you keep a 6 foot distance from other guests.

Q: Are restaurants open?

A: Most restaurants are open for inside, outside, or take-out dining.

Q: Are the gyms open?

A: Yes, most gyms are open and a mask is required only if within 6' of other guests

Q: Are the spas open?

A: Yes, most spas are open and a mask is required only if within 6' of other guests

Q: Are activities open like luaus and boat tours?

A: Yes, most activities are open and a mask is required only if within 6' of other guests

Q: Where on the island can I get tested if I feel ill?

A: If you feel ill during your visit there are several testing facilities near your KBM Resorts villa with extended testing hours. Call your KBM Guest Ambassadors at 808-568-3270 *3 for the nearest location. For more information, please contact your KBM Resorts Guest Ambassador at 808-568-3270 *3 or We look forward to seeing you soon!

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